Open cost benchmarking
for coworking operators

What Does It Actually Cost?

Open supplier cost benchmarking for coworking operators. All figures are monthly per NIA sq ft.

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Sites with 12+ months tenure only. Submit per site or as a bracket average — the tool handles both.


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Average monthly cost per sq ft by category

Monthly £/sqft averaged across all operators, all brackets

Average monthly total cost per sq ft by size bracket

Monthly £/sqft averaged per bracket. Number of operators shown below.

Average monthly cost per sq ft by location type

How do costs compare across city centre, city adjacent, and regional sites?

AI Dashboard

Auto-generated insights from the live dataset. Recomputes every time a new submission lands. No LLM — deterministic statistics on the open data, so every number is traceable back to the Full Table.

How do you compare?

Type your own monthly cost per sq ft for any category and see where you sit in the dataset. Nothing is submitted — this runs entirely in your browser.

Methodology

All figures are monthly cost per NIA square foot. Each submission is one operator's average across the sites they run in that NIA bracket, with at least 12 months of trading history. Out of scope: rent, rates, service charge, FF&E leasing, and labour/payroll. Insights are computed with plain arithmetic — averages, ratios, min/max, and variance — directly from the Full Table. No weighting, no adjustments. Where the sample is too small (fewer than 2 operators in a cut), the insight is suppressed rather than extrapolated.

Colour key: green = below average, red = above average, amber = within 10% of average. All figures are monthly cost per NIA area.

Note: Only include sites with 12+ months trading tenure. New or pre-opening sites skew the data and should be excluded until they have a full year of normalised costs.

Competition law note: The OpenOps Project collects and shares data on supplier input costs only — what operators pay to third-party service providers. It does not collect or publish revenue data, member pricing, margins, labour costs, or future business plans. Participation is voluntary. The data is used solely to help operators benchmark their procurement costs. If you have questions about competition law compliance, please seek independent legal advice.

Contribute your data

Fill in the form below with your monthly costs in your local currency. One submission per NIA size bracket.

Two ways to submit: You can average the costs across all your sites in a bracket yourself and submit one row, or submit each site individually and the tool will calculate the bracket average for you.

Your real operator name is always stored privately in the Contacts sheet so Ben can come back to you with questions, regardless of which option you choose.

Your contact details (kept confidential) — never shown on the website, never shared, and never used for marketing. Stored in a separate private tab of the Google Sheet that only Ben can view, so he can come back to you with any clarifying questions and send you the aggregated results.

Prefer to send a spreadsheet? Head to the About page for a direct contact and we’ll enter it for you. Your contact details are held in confidence — never shown publicly, never shared, and never used for marketing.

Need to edit data you’ve already submitted, or want to resubmit a corrected version? Just email ben@patch.work with what needs changing — that’s the easiest way to get it sorted, and Ben can update the sheet directly.

About The OpenOps Project

This is an open benchmarking tool for the UK coworking operator community. The goal: give operators a way to compare supplier and procurement costs on a like-for-like basis, using cost per NIA square foot as the common metric.

How it works: each operator submits one row per NIA size bracket (e.g. 5,001 to 10,000 sq ft). If you run three sites in that bracket, average your costs across those sites and submit a single entry. This keeps the table clean and the comparisons meaningful.

What's in scope: supplier and procurement costs only. Cleaning, utilities, maintenance, IT, consumables, member experience, marketing, and professional fees. Categories are split where it matters for benchmarking.

What's out of scope: property costs (rent, rates, service charge, insurance), asset leasing/FF&E, and labour/payroll. Property costs are driven by lease negotiations, and labour is too commercially sensitive.

Why NIA sq ft? Net Internal Area is the most consistent basis for comparison across different building types and lease structures. Most operators will have this from their lease or heads of terms.

Tenure: only include sites with at least 12 months of trading history. Pre-opening and ramp-up periods produce artificially low or high costs that distort the benchmarks.

How to submit: you can average costs across all your sites in a bracket and submit one row, or submit each site individually — the tool will calculate the bracket average automatically.

Attribution: operator names are shown on the public table by default. Contact details (name and email) submitted with a contribution are held in confidence in a private tab of the Google Sheet that only the project owner can view — never shown publicly, never shared, and never used for marketing.

Competition law compliance

The OpenOps Project collects and shares data on supplier input costs only — what operators pay to third-party service providers for cleaning, utilities, maintenance, IT, consumables, member experience, marketing, and professional fees.

What is explicitly excluded: revenue data, member pricing, desk rates, margins, labour or payroll costs, future business plans, and individual customer or pricing strategies. These categories are excluded by design and must not be discussed in any context associated with this project.

Why this is permissible: sharing backward-looking input costs paid to third-party suppliers does not reduce competitive uncertainty between operators. It makes buyers better informed about their supply chain, which is pro-competitive. Established benchmarking programmes including STR (67,000 hotels globally), HESA (every UK university), and the NHS Model Hospital all share named, institution-level cost or performance data on the same basis.

Participation is voluntary. The data is used solely to help operators benchmark procurement costs. This project does not facilitate, encourage, or enable the coordination of output pricing, supplier terms, or any other conduct that could restrict competition.

If you have questions about competition law compliance or your obligations under the Competition Act 1998, please seek independent legal advice.

Who’s behind it

The OpenOps Project was started by Ben Newton, Operations Director at Patch — a B-Corp certified, hospitality-led flexible workspace operator running neighbourhood workspaces across the UK. Patch contributed the original seed data and built the first version of the tool because the team wanted these benchmarks themselves, and figured every other regional operator probably did too. OpenOps now runs as an independent community project, open to any operator who wants to contribute.

Questions, feedback, or want to contribute? Get in touch:

ben@patch.work Ben on LinkedIn patch.work